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Empire of Elegance

Terms & Conditions

 
 
Reservation
Items will only be reserved for 48 hours for payment to be made.
Reservation will automatically be cancelled shall payment is not received within the reservation period.
 
 
Faulty Items
In the event of replacement of faulty goods, standard shipment (not express) will be made at our expense after goods are being returned.
 
 
Wrong Size/Colour/Design
Empire of Elegance will not accept return, exchange, replacement or refund requests for ordering the wrong size, colour and design/model.
Prior to placing your order, please familiarize yourself with our size chart.
 
 
Corset Size
Suggested size of corset is based on previous customers' database according to bust and waist measurements.
If the size of corset suggested do not fit the bust or waist, exchange request must be made within one day of receiving your order.
However, shipping fee of return and re-delivery will be at the expense of the buyer.
 
If the size of corset suggested do not fit other than bust and waist measurements (neck, armhole, sleeve length, torso length); return, exchange or refund request will not be accepted.
 
If the corset is delivered in accordance with customer's order (with or without any advice or suggestion requested from us) and there is no error made in term of colour and size; return, exchange or refund request will not be accepted.

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